This privacy notice tells you what to expect us to do with your personal information if collected by our feedback services at the 2025 Southsea Food Festival organised by Portsmouth City Council.

Contact details

Email: info@evosa.co.uk

What information we collect, use, and why

We are collecting non-personal information to understand more about the experience both visitors and traders are having at the food festival. This helps our partner Portsmouth City Council ensure the event they are offering is relevant and successful. Data cannot be used to identify respondents and is only used for example to bring comments to life in the post-event summary of our findings.

We collect or use the following personal information for dealing with queries and complaints from traders:

• First name
• Occupation

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • Processing of first names and occupation is both legitimate and necessary for Portsmouth City Council (PCC) to action any dissatisfaction highlighted by trader feedback collected by Evosa at the 2025 Southsea Food Festival. By knowing which trader raised dissatisfaction, and which team member within that organisation provided the feedback, PCC can find out more and remedy the situation. Risks are limited by not collecting the respondent’s full name and access to results being secured by specific permissions for selected Evosa and PCC staff only.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

• Directly from you

How long we keep information

For information on how long we keep personal information, see our retention schedule at https://www.evosa.co.uk/privacy-policy.

Who we share information with

Others we share personal information with

• Third parties:
  • Portsmouth City Council, as the partners that our work at the 2025 Southsea Food Festival supports.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint          

Notice last updated:
3 July 2025